Guidelines

Intellectual Property

  • Original Designs: Ensure that all designs uploaded to Gelato are original or that you have the proper rights and permissions to use them.
  • Copyright Infringement: Do not use designs that infringe on the intellectual property rights of others. This includes trademarks, logos, or copyrighted material unless you have explicit permission to use them.

Content Restrictions:

  • Prohibited Content: Designs must not contain hate speech, violence, nudity, or any other content deemed inappropriate or offensive. This includes but is not limited to racist, sexist, or otherwise discriminatory content.
  • Cultural Sensitivity: Be mindful of cultural symbols and practices. Avoid using designs that could be considered culturally insensitive or offensive.

Design Quality:

  • Resolution: Upload high-resolution designs to ensure quality printing. Typically, a minimum of 300 DPI (dots per inch) is recommended.
  • File Formats: Follow Gelato’s specifications for file formats. Commonly accepted formats include PNG, JPEG, and PDF, depending on the product.

 

Legal and Regulatory Compliance

Local Laws and Regulations:

  • Compliance: Ensure that your designs and products comply with the local laws and regulations of the countries where your products are sold and shipped.
  • Restricted Items: Some items may be restricted or prohibited in certain regions. Be aware of these restrictions when designing and selling products.

Consumer Rights:

  • Returns and Refunds: Familiarize yourself with Gelato’s return and refund policies. Provide clear information to your customers about these policies.
  • Data Privacy: Comply with data protection regulations such as GDPR (General Data Protection Regulation) if you are handling personal information from customers.