At Design Dazzel, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 14-day return and exchange policy.
Returns and Exchanges:
You have 14 days from the date of receiving your order to return or exchange items.
To be eligible for a return or exchange, the item must be unused, in the same condition that you received it, and in the original packaging.
To initiate a return or exchange, please contact us at [Your Contact Email] with your order number and reason for return.
Return Process:
1. Contact us within 14 days of receiving your order to request a return or exchange.
2. We will provide you with a return address and instructions on how to proceed.
3. You are responsible for the shipping costs associated with returning the items unless the return is due to an error on our part (e.g., defective or incorrect item).
4. Once we receive the returned item, we will process your refund or exchange within [insert number] business days.
Refunds:
Refunds will be issued to the original payment method after the returned item has been inspected.
Please note that shipping costs are non-refundable unless the return is due to an error on our part.
Exchanges:
No exchange policy is supported.
Exceptions:
Some items, such as personalized or perishable products, may not be eligible for return. Please check product descriptions for any exceptions.
Thank you for shopping with us!
